In December 2000, John Storey took over Battlefield Drug in Vicksburg. For the past 20 years, he and his team have worked hard to provide Vicksburg residents with the medicines they need.
Storey attributes his success to his friendly, welcoming team and their commitment to customers. Following up with customers between visits and developing a relationship with their doctors are just a couple of the things that set them apart from the competition.
“It’s not a hard thing it get right,” Storey said. “It’s just like a bar or restaurant or anything — you get to know your customers. It’s all about service … I like to have a personal rapport.”
After just a couple of visits to his pharmacy, Storey knows what you want and how you want it, and that is what he delivers.
“People like normalcy and dependency in their pharmacy, they like to know what to expect,” he said.
On any given day, Battlefield Drug fills around 800 prescriptions. That averages to more than 1 each minute that is filled correctly, checked for accuracy and delivered on time.
“It’s a neat trick,” Storey said with a grin.